Job Description

Installation Supervisor (IS)

The Installation Supervisor (IS) is a part-time position which is responsible for supervising Installation Merchandisers within a specific geography. Installation Merchandisers participate in installation activities which include building Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels.

To view the Installation Merchandiser Career Profile video: Click Here

This is your opportunity to represent the world's best-known greeting card brand and develop retailer relationships in your community. Hallmark provides paid training, paid travel time and mileage reimbursement between stores and access to a variety of corporate discounts.

RESPONSIBILITIES

1)  Supervise/Manage Installations

• Supervise installation teams building Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels
• Staff team for an installation
• Document and manage performance with manager feedback and input
• Handle retailer concerns and solve problems during installations
• Inform team of installation schedules and updates on job status
• Read, interpret and understand installation documents
• Collaborate with Field Service team members to ensure staffing, vacancy coverage and store fixture issues are solved
• Keep business partners informed about status of installations
• Onboard, train and coach new and existing Installation Merchandisers

2)  Service

• Assist field team members during season changeover weeks and/or with service, as needed

AN INSTALLATION SUPERVISOR MUST BE A STRONG:

• Leader who can inspire, empower and inform your team
• People manager who can give constructive feedback, coaching and support
• Decision maker who can work independently and direct your team accordingly with minimal supervision from your manager
• Problem solver who can resolve conflicts at store level and within your team

AN INSTALLATION SUPERVISOR MUST DEMONSTRATE THE ABILITY TO:

• Motivate a group of individuals in person and from a distance
• Follow through on commitments
• Lead by example in the implementation of company best practices
• Be a change champion who can effectively manage change and lead others through change
• Delegate when necessary
• Identify, analyze and solve problems
• Be organized, manage time well and perform administrative tasks
• Build strong customer relationships

INSTALLATION SUPERVISOR REQUIREMENTS

• Able to use basic tools (hammer, screwdriver, box cutter) properly, safely and accurately
• Able to follow building instructions and merchandising plan-o-grams
• Mechanical and technical aptitude
• Occasional nighttime work and overnight travel

PHYSICAL REQUIREMENTS - All Positions

This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the work day and up to 50 pounds on occasion. You will also be required to stoop, squat, walk, and stand throughout your work day, and you may be required to climb stairs and step ladders.

REQUIREMENTS - All Positions

• Access to a Wi-Fi network and the internet
• Able to operate hand-held technology provided to open and read documents and interpret information
• Flexibility to work a changing work schedule that may include an occasional evening or weekend
• Reliable transportation to report to assigned locations as scheduled
• Eligible to work in the United States
• Able to read, understand and communicate in English
• At least 18 years of age
• Required to work the week before and the week after major holidays

Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits [mercerindigo.com]; including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).

The hourly pay for this position is upto $17.00